Over the years I have been presented with many situations which presented opportunities for improvement. (That is a euphimism for "things we were doing badly") There are several steps involved in every improvement process and they apply regardless if they are conceptual, procedural or just hard work.
1. The problem is identified. It is agreed that something is wrong. It is helpful if everyone can agree on what is wrong. Then it is easier to know who to blame and throw under the bus.
2. The strongest personality immediately knows the perfect solution and how it can be implemented without any effort on his part.
3. Holes are shot immediately in the new plan and as contingencies are addressed, the plan gets incredibly complicated.
4. Those who are actually charged with the task of improvement find out how to improve while looking like they are following the new guidelines.
5. The new guideline developers lose interest and go on to solve other problems.
6. The ones doing the work continue with they improvements they developed and everyone is happy.
Although messy, it seems to work most of the time.
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